• We ship worldwide from South Africa using reliable door-to-door-signed-for courier services (we do not ship with the postal service or to PO Box addresses).
• Delivery takes approximately 10-15 days from order placement, this is dependant on which country we're sending to (some services are faster or slower). Orders are delivered to the recipient's door and a signature will be required on delivery. A physical address that is attended to during working hours has to be provided along with a reachable contact telephone number in order to ensure a seamless delivery.
• A fixed international shipping fee of EUR 35 per order will be charged at check-out.
• Orders exceeding EUR 400,00 ship for free. Please note this does not apply for wholesale orders.
• All parcels are dispatched with a tracking number which will be sent via e-mail once the parcel is on the way. 

*PLEASE NOTE* International orders outside of South Africa may be liable for a customs and duty charge on entry into the relevant country (rates are destination specific). This is completely out of our control and is the recipient's liability. The recipient will be contacted directly by the courier company should any fees be payable and the order will only be delivered once the fees are paid. 

Suggestion: Contacting your local customs office to query relevant rates could be considered to avoid any unexpected charges.

• An exchange (if available in stock)
• A store credit minus shipping charges
• A refund minus shipping charges

The above options are conditional to the state in which the items are returned. Kindly return each item in tip-top condition as received; unworn with all packaging and labels intact. It is also important to wrap the items up securely to be shipped, avoiding the risk of any potential damages in transit. If available, please return the item using the original packaging to reduce waste. The items will be inspected on receipt and a refund could be denied if the criteria is not met.